Contact us!

PHP

Australia
Canada
Hong Kong SAR
Japan
New Zealand
Philippines
Singapore

Contact us!

Hi! If you have inquiries or special instructions about your order, feel free to chat us. You may also send a DM on Instagram or Threads @byaivhe

Frequently asked questions

At this time, we don't accept custom orders. All products are made in my signature styles and designs, carefully prepared in small batches to ensure consistent quality.

I don't do bulk orders--only what's available online is for sale.

All items are made under my atelier's brand, so I don't offer resale or rebranding.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

For on-hand products, we ship orders within 24-48 hours from date of payment. For made-to-order products, production takes 7-10 days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Local shipping would take 1-2 days; international shipping would take 7 days.

Our products are manufactured in the Philippines.

We currently ship to the following countries: Philippines, Singapore, Hong Kong, Japan, Australia, New Zealand

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Country/Region

Country/Region

Contact us!

Frequently asked questions